Privacy Policy

“Information Collection by CNINE

At CNINE Company, we collect and categorize information into two main types: “Personal Information” and “Non-Personal Information.” It’s important to understand the distinctions between these categories:

Personal Information: This category encompasses information that, either individually or when combined with other data, can be used to directly identify, contact, or locate you. Examples include your name, address, email address, and phone number. It’s worth noting that we do not consider Personal Information to include data that has been anonymized in a way that prevents easy identification of a specific individual. We only collect Personal Information when you voluntarily provide it to us.

Non-Personal Information: This type of information does not identify any specific individual. It includes data such as IP type, IP host address, ISP address, cookie IDs, segment IDs linked to cookie IDs, pages viewed, search terms entered, browser type, operating system, duration and frequency of visits, anonymous usage statistics (including messaging frequency and user interactions), clickstream data, other log file data, and social analytics and tracking measurements. On mobile devices, we may also collect information such as device type, make and model, operating system, carrier, user ID, similar device IDs, and details about the apps you use.

Information Collection on the Site

We collect both Personal Information and Non-Personal Information through various means:

1. Personal Information Collection: When you engage with our website, we gather Personal Information through the following activities:

   • Registering to use the Site
   • Utilizing the Site’s features and functions
   • Communicating with us directly

2. Non-Personal Information Collection: As you interact with the Site, we employ technologies like cookies, pixels, server logs, and similar tools to collect Non-Personal Information. Please note that third-party service providers assisting us in Site operations may also collect Non-Personal Information.

Specific Information Collection Scenarios:

• Purchasing a Mattress: When you make a purchase of a mattress, we require certain Personal Information, including your name, email address, and address, to complete the transaction.

• Using the Site: Information you post on the Site, such as reviews or other content, is collected by the Site. Any Personal Information you include in such submissions will be gathered. Please be aware that content submitted to public areas of the Site is considered “public” and is not covered by the privacy protections outlined in this policy.

• Payment Processing: Details related to payments made through the Site are collected as part of the transaction process.

• Communications with Us: When you choose to communicate with us, such as by sending us an email, signing up for an account, newsletter, or other services, we may collect Personal Information provided in these interactions. By providing your email address, you consent to receiving emails from us for communication and information purposes.

• Surveys: Periodically, we may invite you to participate in online surveys. Your participation may entail providing information, including Personal Information. Survey responses are voluntary, and the data collected is used to enhance our products, services, and website, consistent with our stated policies.

Cookies, Automatic Data Collection, and Related Technologies: When you visit the Site, both your preferences and anonymous usage statistics are automatically collected and stored. This information helps us improve your online experience.

As part of this process, our server logs record data from your browser, including your IP address. We also employ cookies and similar technologies to gather information and enhance your browsing experience.

At CNINE Company, safeguarding your privacy is a top priority, and we take all necessary measures to ensure the protection and security of the information we collect online.”

Third party sites and social media platforms
The Site may contain links to other websites and other websites may reference or link to our Site. These other domains and websites are not controlled by us. We encourage our users to read the privacy policies of each and every website and application that they interact with. We do not endorse, screen or approve, and are not responsible for the privacy practices or content of such other websites or applications. Visiting these other websites or applications is at your own risk.

The Site also contains links and interactive features with various social media platforms. If you already use these platforms, their cookies may be set on your device when using our Site. You should be aware that Personal Information which you voluntarily include and transmit online in a publicly accessible blog, chat room, social media platform or otherwise online, or that you share in an open forum may be viewed and used by others without any restrictions. We are unable to control such uses of your information when interacting with a social media platform, and by using such services you assume the risk that the Personal Information provided by you may be viewed and used by third parties for any number of purposes.

Security of your information
We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy. Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us. We do not accept liability for unintentional disclosure.

By using the Site or providing Personal Information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Site. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the Site or sending an e-mail to you. You may have a legal right to receive this notice in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice), please notify us at enquiry@shopcnine.com.

Children’s privacy
We do not knowingly collect information from children under 13 and we do not want it. We will take steps to delete it if we learn we have collected it.We do not knowingly collect, maintain, or use Personal Information from children under 13 years of age, and no part of the Site is directed to children under the age of 13. If you learn that your child has provided us with Personal Information without your consent, you may alert us at enquiry@shopcnine.com. If we learn that we have collected any Personal Information from children under 13, we will promptly take steps to delete such information and terminate the child’s account.

Update your information or pose a question or suggestion
If you would like to update or correct any information that you have provided to us through your use of the Site or otherwise, or if you have suggestions for improving this Privacy Policy, please send an e-mail to enquiry@shopcnine.com.

Changes to our privacy policy and practices
We may revise this Privacy Policy, so review it periodically. If you continue to visit this Site and use the services made available to you after such changes have been made, you hereby provide your consent to the changes.

Posting of Revised Privacy Policy. We will post any adjustments to the Privacy Policy on this web page, and the revised version will be effective when it is posted. If you are concerned about how your information is used, bookmark this page and read this Privacy Policy periodically.

New Uses of Personal Information. From time to time, we may desire to use Personal Information for uses not previously disclosed in our Privacy Policy. If our practices change regarding previously collected Personal Information in a way that would be materially less restrictive than stated in the version of this Privacy Policy in effect at the time we collected the information, we will make reasonable efforts to provide notice and obtain consent to any such uses as may be required by law.

Contact Information
Shop CNINE. Address: Jaipur, Rajasthan, India enquiry@shopcnine.com +91 9799747474